Sometimes plans have to change. To be as fair and as consistent as possible, we’ve established a cancellation policy that takes into consideration the student, the studio, and the presenter. This policy has changed in response to new COVID-related procedures. Because room capacities are a fraction what they once were, every spot has increased in value. To help create space for those committed to showing up, we have established stricter cancellation windows and late-fees.

Regular Group Yoga and Athletic Classes

Early-Cancel Procedures and Policies

You may SELF-CANCEL up to four hours before the scheduled start time of any class. Use the app or sign in to your BE account through our website to self-cancel. If you used a Drop-In or 10-Pack option, that class credit will remain on your account, and will be automatically applied the next time you register for a regular group class. If you are an Unlimited Member, nothing happens.

Late-Cancel and No-Show Procedures and Policies:

If you fail to cancel your reservation before the end of the four-hour window, or don’t show up, you will be Late Cancelled from the roster. If you used a Drop-In or 10-Pack option, the credit is forfeited.  If you are an Unlimited Member, a $10 fee will be assessed. No credit or refund is available if you fail to early-cancel, or if you do not show up.

Workshops and Events

Early-Cancel Procedure and Policies for Workshops and Events:

You may SELF-CANCEL up to four hours before the scheduled start time of the Event or Workshop.  If you registered for a regularly-occurring event (like a Yoga On Tap), you can simply leave that credit on your account and it will automatically apply the next time you book any Yoga On Tap. If you registered for an irregularly-occurring event, we can apply the full amount directly to your BE account to be used toward any service or product.  If you’d prefer, we will issue a refund minus a 10% fee. Either way, call or write us at 727-490-9361 or help@thebodyelectricyoga.com.

Late-Cancel and No-Show Procedures and Policies:

If you fail to cancel your reservation before the end of the four-hour window, or don’t show up, you will be Late Cancelled from the roster and charged for the workshop or event. No credit or refund is available if you fail to early-cancel, or if you do not show up.

Waitlist

If you book a spot on a waitlist, keep an eye on your email and/or on the class roster.  If a space becomes available before the 4-hour waitlist lock window, you will be automatically moved onto the active roster, and automatically notified. If you are moved onto the roster, you will be expected to attend and you will be charged if you don’t. You can also self-cancel from the waitlist up until 4 hours prior to the scheduled start time. Please make sure your correct email address is in your account, and that you are opted-in to emails from us. You can additionally opt-in for text notifications.
At four hours before class time, the waitlist locks, and clients can’t self-cancel from the roster.  Spots may still open up, and you can register for them, or move yourself from the waitlist, if you see a spot.  It isn’t recommended that you come in and try to fly stand-by, but, if you want to roll the dice, you are free to arrive and hope for a no-show. Please understand that we cannot give up a reserved space until class begins.
Waitlist spots must be paid for at the time of booking, which is a feature of our system that unfortunately we can’t change.  If you do not make it into class, that credit will remain on your account and will be automatically applied the next time you register.  If you would prefer a refund, please contact us at help@thebodyelectricyoga.com.

IF BE Cancels a Class or Workshop

If The BE has to cancel an event for any reason, full refunds will be issued. If you need to leave a class or workshop, either for an emergency, a fit of coughing, or because you are just having a terrible experience, please come talk to us at the Front Desk and we’ll make things right. If you need help, call or write us at 727-490-9361 or help@thebodyelectricyoga.com.

Facilities Closure

In the event of a COVID-style closure, whether mandated or organizationally-decided upon, all current Unlimited Members will be automatically dropped to the BE Streaming Unlimited Membership. No hard feelings if you choose to terminate or freeze during that time, but when/if you choose to return it will be at the current rates.