Sometimes plans have to change. To be as fair and as consistent as possible, we’ve established a cancellation policy that takes into consideration the student, the studio, and the presenter.
Cancellation Policy for Workshops: You will be refunded the full amount minus a $10 processing fee, provided we are informed via email 24 hours BEFORE the event. Write us at email@example.com. Do not call. If you’d prefer BE credit, we’ll apply the full amount to your BE account.
No credit or refund is available if you cancel on the day of or after the start of a workshop, if you do not show up, or if you leave an event early for any reason.
Cancellation Policy for Yoga On Tap: If you registered for one of our Yoga On Tap classes and can’t make it, you don’t have to do anything. That Yoga On Tap credit will stay on your account and can be used for any YOT event at any location, any time.
Cancellation Policy for Paddle Board Yoga: You must preregister two hours before the class starts . If you have to cancel, you also must do so two hours before class starts. Otherwise, no credit will be granted.
Cancellation Policy for Regular Group Classes: If you preregistered for class but don’t make it, the class credit will automatically remain on your account to be used next time you register for class, online or in person. There is no need to contact us. If you preregister and are shut out of class because the room has reached capacity, you can either keep the class credit on your account or we will refund your money. Contact us if you’d like a refund: firstname.lastname@example.org. If you registered within the two-hour window before class time and were automatically checked-in, contact us to process your return or credit. You can also call the Front Desk at 727-490-ZEN1.
Being shut out of a class for which you have preregistered can be frustrating. Understand that it is not possible for us to reserve room spots for preregistrants, but clients are served on first-come, first served basis. Plan for this by arriving as early as you can, and walking, biking, or ride-hailing when you’re able. We incentivize this by offering Perkville Rewards points for folks who don’t drive to the studio. Alert the desk upon your arrival. If a class you intended to attend is full, consider waiting for the next scheduled class. We will be happy to check in you and get your mat down for the next class.
If The BE has to cancel an event for any reason, a full refund will be issued.